Customer Care
What is CoConstruct
What is CoConstruct? CoConstruct is a project, financial, and client management system for custom home builders and remodelers. Users can manage their projects from their tablet or desktop, in the field with our mobile app. In addition to the fully integrated financial system, CoConstruct streamlines scheduling, communication, client and subcontractor portals, files, photos, to-dos, time clock, job log, warranty, and more.
It is an online computer program that will not only help the Villa Homes Team manage your new home, but will bring you, our customer, into a more interactive experience in the progress of your home. From sending messages and posting pictures, to following along the process, it’s an easy tool to help you get the most out of your Villa Homes experience in your new home.
Benefits
Building a new home is a complex process with many moving parts. While we would love to say there will not be any issues with your home, we know from experience that there will be a few things that need addressing as you settle in. We want to continue to work on a strong relationship with you our customer, by giving you more involvement with the aftersales customer care process. Here are some simple steps to make the most of your new home system:
Log in for your path to success.
Use it to help us coordinate your appt times.
Direct messaging to your file for posting customer care requests, warranty items and pictures.
Follow along and track messages and tasks.
